Caller: Hello is this LJMU Clearing?
Me: Yes it is, rob speaking how can I help you?
Caller: I’d like to apply for a course please
Me: okay, what course would you like to apply to?
Caller: oh, erm.. I don’t know… what one should I do?
Me: oh okay, I can’t advise you on that, I can refer you to our clearing website and you can find out what courses interest you if you’d like
Caller: oh, no its okay I think I’ll just leave it. have a good day